Contact Us

Call Us:

All Consumer Inquiries: Dial 1-800-849-7112 (see below for options)

  • or Order Information: Select Option 1
  • ForProduct Returns, Questions, Health Concerns (excluding Oral Care):Select Option 2
  • For Retailer Information: Select Option 3

All Oral Care Inquiries: 1-855-248-5352

All Retailer-Related Inquiries: 1-866-522-4757

Email Us:

Product & Ingredient Inquires, Comments, Feedback (excluding Oral Care)
Burt’s Bees Oral Care Product & Ingredient Inquiries, Comments Feedback Order Inquiries
Wholesale Inquiries
Media Inquiries

Write Us:

For all Comments/Questions (excluding Oral Care):
Burt's Bees,Inc.
Attn: Consumer Care
P.O. Box 24305
Oakland, CA 94623-1305

For Oral Care-Specific Comments/Questions:
Sunflower Distribution LLC
1 P&G Plaza
Cincinnati, OH 45202

Order Free Patient Samples
We now offer a range of samples for dermatologists from our clinically-tested regimens for patients with specific skin concerns.