Contact Us

Call Us:

All Consumer Inquiries: Dial 1-800-849-7112 (see below for options)

  • or Order Information: Select Option 1
  • ForProduct Returns, Questions, Health Concerns (excluding Oral Care):Select Option 2
  • For Retailer Information: Select Option 3

All Oral Care Inquiries: 1-855-248-5352

All Retailer-Related Inquiries: 1-866-522-4757

Email Us:

Product & Ingredient Inquires, Comments, Feedback (excluding Oral Care)
Burt’s Bees Oral Care Product & Ingredient Inquiries, Comments Feedback Order Inquiries
Wholesale Inquiries
Media Inquiries

Write Us:

For all Comments/Questions (excluding Oral Care):
Burt's Bees,Inc.
Attn: Consumer Care
P.O. Box 24305
Oakland, CA 94623-1305

For Oral Care-Specific Comments/Questions:
Sunflower Distribution LLC
1 P&G Plaza
Cincinnati, OH 45202

Get data on nature-sourced, lab-tested regimens
Get exclusive access to clinical publications and resources to help your patients experience the proven power of nature. Plus, you'll be added to the waiting list for the relaunch of the Burt's Bees Dermatology in-office sampling program!